Draft for review. This is template wording, not legal advice. Have it checked by a solicitor and fill in the bracketed details before the site goes live.
Who we are
ClubSpec Golf ([registered company name], company number [number]) is the controller of the personal information described here. You can reach us at fore@clubspecgolf.co.uk or on 0800 193 1818.
What we collect
- Booking details: your name, email, mobile number, chosen service, preferred date and anything you tell us in the notes.
- Contact messages: your name, email and message when you use the contact form.
- Session data: launch-monitor readings and club specifications recorded during your fitting.
- Technical data: basic information your browser sends, such as IP address and device type, used to keep the site secure.
How we use it
| Purpose | Information | Lawful basis |
|---|---|---|
| Arranging and running your session | Booking details, session data | Contract |
| Replying to your enquiries | Contact messages | Legitimate interests |
| Keeping records for tax and accounting | Booking and payment records | Legal obligation |
| Keeping the website secure | Technical data | Legitimate interests |
We don’t sell your information, and we only send marketing emails if you’ve asked to receive them.
Who we share it with
We use a small number of trusted providers to run the business, such as our website host, email provider and [booking or accounting software]. They process your information only on our instructions. We don’t share your details with golf brands or retailers.
How long we keep it
Enquiries that don’t lead to a booking are deleted after [12 months]. Booking and payment records are kept for [6 years] to meet tax rules. Session data is kept for as long as you’re a customer, so we can compare future fittings, unless you ask us to delete it.
Your rights
Under UK data protection law you can ask to see, correct or delete the information we hold about you, object to how we use it, or ask us to restrict it. To make a request, email fore@clubspecgolf.co.uk. We’ll respond within one month.
Cookies
This website uses only the cookies needed for it to work. If we add analytics or other optional cookies in future, we’ll ask for your consent first and update this page.
Complaints
If you’re unhappy with how we’ve handled your information, please contact us first. You can also complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.
Changes to this policy
We’ll update this page if the way we handle your information changes. The date at the top shows when it was last revised.